VIP – Module for VIP Guest Management
VIP Management
- Central VIP Dossier
- Data-Driven VIP Suggestions
- VIP-Specific Content
- Tasks, Reminders & Responsibilities
- Gaming-Related Insights
- Custom VIP Fields
- Reminders & Alerts
The VIP module provides a solid foundation for consistent, personalized VIP management while ensuring full transparency and control over all VIP-related activities.
Central VIP Dossier
Management of VIP guests with a consolidated view of core data, entry history, and relevant information from other modules.
Data-Driven VIP Suggestions
Identification and recommendation of potential VIP guests based on existing data such as turnover and gaming behavior.
VIP-Specific Content
Management of VIP levels, language, responsible staff member, special notes, and chronologically maintained conversation logs.
Tasks, Reminders & Responsibilities
Creation of tasks and reminders with clear assignment to roles or individual users, supporting structured VIP care.
Custom VIP Fields
Freely configurable fields for personal information and preferences. Standard fields such as favorite drink, favorite cigars, and favorite game are included.
Reminders & Alerts
Automated reminders (e.g. birthdays or extended absence) and alerts triggered by VIP entry, delivered via email or push notification.
Module for VIP Guest Management
VIP Module
The VIP module enables structured management and personalized handling of VIP guests. It consolidates relevant OCTAGON data into a highly customizable VIP dossier and enriches it with exclusive VIP-specific content. The focus is on clarity, personalization, and efficient daily use – fully optimized for mobile devices.