SRM – Social Responsibility Module

Ensuring Social Responsibility

The SOK module in OCTAGON ensures regulatory compliance and social responsibility through automated, configurable processes and comprehensive documentation. It supports early detection, prevention, and structured implementation of required measures.

Octagon CRM Social Responsibility Concept

Configurable Limits & Triggers

Set flexible thresholds for various parameters such as: Transaction volumes, Frequency limits, “Hot player” status (high turnover / short time), Self or third-party observations

Player-Centered Actions (e.g., exclusion measures)

SRM allows a central dashboard, and predefined workflows:

Linked Actions & Documentatio

All measures (e.g., consultations, warnings, restrictions) are documented and linked to: Risk scoring and automated status updates, Central tracking of all actions and progress

Early Detection & Prevention

The module supports proactive measures such as: Statistical overviews and behavioral analysis, Creditworthiness checks and financial self-disclosures, Player behavior patterns, Income verification and transaction statements, etc.

Transparent Action History

Clear, centralized timeline shows: Completed steps, Ongoing actions, Pending measures