SLA – Service Level Agreement
OCTAGON Support
- Mon - Fri, 8:00 AM - 5:00 PM
- +41 43 455 00 77
- info@octagon-cep.ch
The standard SLA is already included in our basic modules.
SLA STANDARD 8x5
Availability during general business hours and weekdays
SLA Premium 24/7
Availability 24/7 via on-call service, 365 days a year
Contact Support
By Phone
Mon – Fri from 08:00 – 17:00